Working with OKTAN Agency from Canada

Working across time zones

Paris is six hours ahead of Montreal, Quebec City, Toronto and Ottawa, and nine hours ahead of Vancouver. For a few weeks each spring and autumn the gap is one hour smaller, because North America and Europe do not change their clocks on the same dates.

We adapt to your schedule: calls are set at times that suit your team, whatever your time zone, agreed in advance.

The rest of the work happens in writing, and the time difference often helps: a question sent at the end of your day is answered before the start of your next one. You can book a free 30-minute discovery call directly from our contact page.

The Canadian rules your website has to respect

Canada has no single rulebook for websites: federal law sits alongside provincial law, and Quebec and Ontario have the rules that most often change the technical work.

• Privacy, federal level: the Personal Information Protection and Electronic Documents Act (PIPEDA) applies to private-sector organizations that collect, use or disclose personal information in the course of commercial activities. Quebec, Alberta and British Columbia have their own laws recognized as substantially similar, which apply to activities within those provinces.

• Privacy, Quebec: the Act respecting the protection of personal information in the private sector, as amended by Law 25, requires among other things a published privacy policy, a person in charge of personal information whose title and contact details appear on your website, and tracking functions that stay off until the visitor activates them. See our page on Quebec Law 25 and cookies.

• Language, Quebec: the Charter of the French Language, amended by Bill 96 in 2022, requires commercial documents available to the public, whatever the medium, to be drawn up in French, a version in another language being allowed only if the French version is available on terms at least as favourable. See our page on Bill 96 and French-language websites.

• Accessibility, Ontario: under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), businesses and non-profits with 50 or more employees in Ontario must make their public websites meet WCAG 2.0 Level AA. See our page on AODA website accessibility.

We deliver the technical implementation: a site that works in French and English with equivalent content, a consent banner that actually blocks trackers until the visitor chooses, a privacy page structured around what your site really does, accessible templates and forms. We do not give legal advice, and your legal texts remain your responsibility or that of your adviser.

What we do not promise

We do not guarantee a search ranking, a sales figure or legal compliance. A website built with care makes compliance much easier to achieve and to demonstrate, but compliance also depends on how you run your business, what you do with the information you collect, and choices that only you can make.

If, after a first call, we think a Canadian provider would serve you better, for instance because your project needs someone on site every week, we will tell you.